FAQs

Can you make a belt larger than a size 44?

Yes, we can! If you would like to order a belt larger than a size 44, please contact customer service so one of our representatives can assist you.

How do I measure the size of my belt?

Measure the size of the belt from the top of the leather (not including the buckle) to the center hole. For more information, please see our Sizing Guide

Do you sell slide buckles?

No, however, we do offer 1” sterling buckles with a prong closure.

Do you make slide straps?

Yes, we often will make a slide strap for a customer’s slide buckle. We have standard widths available in calf, lizard, and alligator under our Specialty Straps tab. For custom buckles, we suggest contacting customer service and mailing the buckle to our office to ensure we get an optimal fit.

Do you charge sales tax?

Yes, we charge sales tax for items purchased within the state of Georgia.

Are colors true to the swatch?

We try to use swatches that represent the most accurate shade of each color, however, it is important to remember that each skin reacts differently to tanning treatments and colors may very slightly.

Can you select the size of the alligator tiles?

We are happy to try and accommodate any requests for smaller-scaled belly cuts or larger-scaled tail cuts. Please contact customer service to discuss any preferences you may have for your alligator belt.

Can you make custom straps for my buckle?

We can make straps to accommodate personal buckles. Please contact customer service for more details.

Is alligator one-piece?

Most of our alligator belts are carefully pieced together, splicing and matching the patterns for a "seamless" look. However, we do offer one-piece straps upon request. Please contact customer service for more information.

What is the difference between nubuck backing & saddle backing?

Nubuck backing has a semi-suede texture and is light tan in color. Saddle backing has a smooth texture, and a rich, dark brown coloring.

How do I return or exchange my order?

Returns and exchanges can be shipped to: 

w.kleinberg

ATTN: Returns Department

1192 Huff Road 

Suite D

Atlanta, GA 30318 

 

To request a prepaid return label, contact morgan@wkleinberg.com. See our Returns page for more information.  

Is there a retail store location?

Yes there is! Our retail store is located in Atlanta, GA at 1192 Huff Road Atlanta, GA 30318. Our hours are 9am-5:30pm M-F.

Do you offer International Shipping?

Skin permits and restrictions vary by country, so please call the store at 888-404-7131 to see if we can ship to your country.