REVISED AND POSTED AS OF: JANUARY 25, 2011
The policies herein were created in order to protect our customer's rights and entitlement to privacy wkleinberg.com, and its subsidiaries collect customer information in order to serve you better.
We respect your privacy and are fully committed to maintaining the information you provide us with both responsibly and confidentially.
Information we collect about you:
The information we collect is used to confirm your identity. wkleinberg.com for security purposes might ask members to provide personal information such as home address, billing information, credit account billing information, amongst other items that can identify you to your wkleinberg.com account. All personal information is stored on our secured servers based in California.
Only a small group of employees under a strict non-disclosure agreement will ever have access to your personal information. Our state of the art software is able to track when and how personal information was viewed and by whom therefore being able to pinpoint any foul play if any has occurred. All personal information that wkleinberg.com collects and maintains is information that has been provided by its customers either during the registration process, purchasing process or during a members profile update done via the website or using our customer support.
How information is used:
When you place an order on any of our websites, we use this information to process and track your order and contact you via email, postal mail or phone if we have any questions or concerns regarding your order. If you provide an email address during checkout, you will also receive order confirmation and shipping status emails.
The personal information that you provide us with is used most importantly to protect you and your account. The information is used in a number of ways but only in relation to internal wkleinberg.com business. The only time your data is shared with a third party is for shipment of merchandise, return of merchandise, and credit card processing.
During the registration process we will ask you if you want to be informed about special offers and promotions but that will be your choice.
Means of collecting data and processing:
wkleinberg.com collects and stores data provided by members during the registration and purchasing process. Additionally, wkleinberg.com might receive personal information about you visa vie third party service providers.
The only parties that will be privy to your personal information are w.kleinberg employees and or third party vendors involved in credit card transactions and order fulfillment. All third party vendors associated with wkleinberg.com are reputable established companies who value your privacy as much as we do.
Your online account:
When setting up an online account at wkleinberg.com, you will be prompted to enter you email address (Username) and to select a password. The retrieval of personal information relating to you and your order history is only available to you after log-on using the correct (Username) and (Password) that you created. After providing your (Username) and (Password), you can edit or delete your information at any time through the "my personal information" page.
If you forget your password, you can request that it be emailed to your registered email address. Passwords will not be given out over the phone, nor will we email them to a different address other than the one used to register.
If you request to have your password emailed to you, your credit card information will be automatically deleted from your profile in order to act as an additional safeguard in protecting your personal information.
Change of personal information:
Members my change their personal information at any time. Personal information can be amended directly from the website once you have successfully logging into your account.
Electronic service providers:
In order to purchase items via the wkleinberg.com website, you will be required to use a valid credit card.
All transmitted information is encrypted and your privacy is protected.
Third party practices:
w.kleinberg is proud to have aligned itself with reputable third parties who perform services on its behalf. Sometimes these service providers need information about our customers in order to complete work in areas, such as order fulfillment and promotions, maintain and manage our customer database and report on customer behavior and/or preferences.
w.kleinberg may allow selected service providers access to your information, however it is a mandatory requirement that your information is kept within the strictest confidence and we do not permit third parties to use information in any way other than to help us provide you with better service.
In the event wkleinberg.com is required by law, and under a court order, to disclose personal information it will fully comply. If wkleinberg.com discovers that you are involved in fraudulent activities we maintain the right to share your information with credit card companies, banks in addition to local, state and federal Law Enforcement.
wkleinberg.com has no intention of collecting any personal information (that is, name, address, telephone number, or email address) from individuals under eighteen years of age. Where appropriate, we will specifically instruct children not to submit such information on our website.
If a child has provided us with personal information, a parent or guardian of that child should contact us at the email address listed at the bottom of this Statement to request that this information be deleted from our database.
We will make every effort to delete the child's information from our database.
Consent to security review:
wkleinberg.com may at any time use your personal information to confirm your identity, age, and all data provided by you to us.
You authorize wkleinberg.com and its employees to disclose your personal information to third parties and only for the sole purpose confirming your identity to process online financial transactions related to your order.
The security of your information is very important to us. We use 256-bit Secure Socket Layer (SSL) technology by (VeriSign) to protect the transmitting of data coming to and from w.kleinberg’s website. SSL technology encrypts your order information to protect it from being decoded by anyone other than w.kleinberg.
Our servers also employ the latest technology in security software including applications from (McAfee) allowing for your personal information to always remain safe and secure.
wkleinberg.com is not responsible for events beyond the direct control of wkleinberg.com with regard to your personal information. We will not be held liable in the event your personal information should become public do to indirect and unintentional errors.